Integrity
To deal with all stakeholders - patients, partners, employees, vendors and the community - in a spirit of fairness and integrity
Transparency
To respect the patient's right to know at every touch point by providing information that is clear, concise, relevant and easy to understand
Maximum Care
To re-evaluate every hospital system, process and procedure to ensure that patient and their loved ones receive maximum care and comfort
Self-Improvement
To instil a process of learning and self-improvement at every level through continuous training, focused research and peer review
Patient Dignity
To safeguard the dignity of patients by protecting their individuality and privacy at all times
Social Responsibility
To dedicate itself to living up to its responsibility in social service, community health, and environmental safety
Patient Safety
To take responsibility in building a culture of safety and to instill a “just” culture promotes patient safety to make healthcare safer for everyone
Passion for Excellence
To believe in having a passion for excellence in every aspect of the work we do; in the overall delivery of service to our customers, in ensuring that we meet the highest international standards